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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      721 reviews
      5.0
      Jul 12, 2022

      Fantastic summer internship

      Summer mba intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      - amazing culture (great coworkers, solid training and personal development, lots of clarity from higher ups) - very collaborative (lots of people willing to help or work together)

      Cons

      - organization is going throw some growing pains as it settles into its unicorn status

      5.0
      Jul 10, 2022

      Still in the Honeymoon Phase 1 Year In

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      This month I celebrate by 1 year Gain - Anniversary. I've worked for a lot of companies. Some really great ones. But, NEVER have I been 1 year in and still felt like I was in the Honeymoon Phase! - Human First is a real thing. The entire company strives to be Human First and when they are not... they are given the door. An Executive just coined a term "Not In My House". We even had a Sr. Exec show they they didn't understand what it meant to be Human First and they were "shown the door". - Gainsight's values - they are real everyday too. Is everyone perfect? Of course not, we're all human but we are all so protective of the values, that when someone has a slip up, they find a team surround them to help get better (unless you forget to be Human First). - Salary is fair for the role, expectations and experience. - Leadership is passionate about helping you get better and better in a very encouraging way. - Leadership wants to hear your ideas and provides a lot of opportunities to share that feedback. The CEO reads EVERY comment on the annual survey and does what he can to make things better. - It's a culture that embraces work from home and do everything they can to make you still feel connected.

      Cons

      - It's unfortunate they still have a policy you need to be vaccinated to travel to a work event. Most people where vaccinated two years ago and if you were vaccinated or not, science shows it doesn't matter after two year. So if you haven't been vaccinated, like some of my co-workers, work from home can be difficult. - No 401K match. However, with their very generous health benefits and adequate salary, you can easily save that match yourself.

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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.