Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

718 reviews
3.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

I want to share my experience at a company that once embraced a "people first" culture. When I joined, it felt like we were truly valued. However, as the company grew, that culture began to erode. The workload increased, and the promises of support for employees faded. Despite repeatedly voicing concerns about our team's future, management assured us that our well-being would always be a priority. Yet, the recent layoffs were justified by a need to cut costs, even as the company is preparing to celebrate a huge annual function this month. The disconnect is striking. The layoff process itself felt impersonal—returning laptops felt more like an interrogation than a farewell. It’s disheartening to see a place I loved transform into something unrecognizable, resembling a typical corporate environment. While I’m saddened by the layoff, I’m relieved to step away from the toxic culture that has emerged. I hope this serves as a reminder that companies must genuinely uphold their values, especially in

Cons

Its just that it has become like typical corporate organisation

Viewing 55 - 57 of 718 Reviews

Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.