Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Mar 25, 2021

Highly Recommend

Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible, and the pay is above market, but the key thing is that our CEO truly lives our values. He is human-first through and through but also is an incredibly sharp business leader. I can't imagine working for a better leader. Most of the other leaders at Gainsight are similarly human-first and sharp, which makes the experience of working here overwhelmingly positive.

Cons

The product itself can be frustrating at times. R&D seems to largely be dedicated to new, flashy features that sell well vs. fixing fundamental flaws that would make life so much easier for existing administrators (and technical employees!).

5.0
Mar 19, 2021

Company with Rich Values

Recommend
CEO approval
Business Outlook

Pros

Work Culture is good Leadership are very effective Flexible working hours Attrition rate is very less compare to industry standard CEO is very transparent and one of the best CEO of Industry. A Category creator in SaaS industry

Cons

There is no Parity is Salary and compensation structure at different Departments and Functions.

avatar
Gainsight Response
5y
Thank you for your review including feedback on parity. Rest assured we go by market benchmark but will relook at data.
Viewing 574 - 576 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.