Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Dec 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Tons of career development opportunities - CS Thought Leadership - Great work environment - Flexible work from home options

Cons

- Can't think of anything

avatar
Gainsight Response
6y
Thanks so much for your feedback. Appreciate it!
3.0
Nov 19, 2019

Great product. Work life balance is out the door.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home leniency CEO is amazing!!

Cons

Over worked Unlimited PTO — short handed can’t utilize it. Nice on paper Company too focused on sales that it feels that all teams that are non-sales are just a forgotten thought. We in sales get recognized all the time, but I can’t recall the last time I heard of someone that is not in sales get recognition or any type of shout out. Turn over rate is crazy.

5.0
Nov 11, 2019
Recommend
CEO approval
Business Outlook

Pros

-The culture and people are great. Everyone is willing to help other people out. Great cross functional alignment across different business units. -Helping shape a new market and a new career for CSMs is rewarding. -Great brand recognition

Cons

-Sometimes tend to over correct too soon rather then give something a more lengthy look. -I can’t say too much else wrong.

Viewing 619 - 621 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.