Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 107 reviews)); "Work life balance is good" ((in 72 reviews)); "Truly great people that always do the right thing." ((in 46 reviews)); "Good work culture" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 35 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "Layoffs live crazy." ((in 9 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

718 reviews

5.0

Jul 24, 2018

A great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at Gainsight really care about the company and the other people. The company has its foot on the accelerator, which promotes both individual and company-wide growth. It's been great to see how happy people are and how much everyone values their work.

Cons

A lot of the people work in India, and I wish we had more interaction with our international employees.

Gainsight Response

7y

Thanks for the feedback about how teammates value their work. And thank you for the constructive feedback about your interest in interacting more with our international employees.

5.0

Jun 28, 2018

Data science intern

Recommend

CEO approval

Business Outlook

Pros

Good people, learned lot of knowledge and experience.

Cons

I felt everything good there.

Gainsight Response

7y

Happy to hear that your intern experience was a positive one!

3.0

Jun 12, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good quality folks among the CS & SE organization. Excitement about the CS space. Great user conference.

Cons

Mixed leadership directives from the top. Things are driven from a few folks with decisions reactionary. More focus on market perceptions than their employees.

Gainsight Response

8y

Thanks for taking the time to provide your feedback. We strive to not only listen to our employees but act on their input. And while we try to deal with issues head-on, we obviously need to keep improving in this area.

Viewing 652 - 654 of 718 Reviews

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A great place to work

Data science intern

Sales

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