Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

718 reviews
3.0
Jan 16, 2025

Desperate times

Recommend
CEO approval
Business Outlook

Pros

Benefits are great, including unlimited PTO, mental health days, and stipends for wellness and wfh. But no 401k match and options are a joke.

Cons

Zero product strategy, so many product issues, unhappy customers, forever implementations, and overworked team members. Layoffs live crazy. Human first is a lie. Leadership is delulu.

5.0
Jan 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Everything works smoothly in gainsight

Cons

Sometimes to many bureaucracy but it’s happened only sometimes

Viewing 64 - 66 of 718 Reviews

Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.