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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (718 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      718 reviews
      5.0
      Apr 27, 2018

      Gainsight is a great place to work, grow, and be yourself!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The biggest pros are the people, culture, work-life balance, diversity, customers, and technology. Our management team is great too and uses a human-first approach driven by our CEO.

      Cons

      As one of our many remote employees, it is sometimes hard to feel like part of the core team.

      avatar
      Gainsight Response
      8y
      Thanks for the great review. We care deeply about creating an awesome experience for all of our teammates with a special emphasis on our remote employees. Share your ideas. We want to get better at this.
      5.0
      Mar 14, 2018

      Best job I've ever had

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing, collaborative team culture Tight alignment between sales/CS and product to ensure our product develops in a way that our customers want Focus on rewarding good work and employee career development A transformative opportunity to not just do great work but be a part of the company that is the thought leader in its industry Employees and management are kind here - that sounds cheesy but I work with genuinely kind, empathetic people I can honestly say that I wake up excited to come to work every day, and I can tell Gainsight will grow me as a professional in a way that I never expected it to.

      Cons

      There is a LOT of work, and if you don't set boundaries for yourself, you can spend most nights doing it. Make sure to not lose sight of your personal life.

      avatar
      Gainsight Response
      8y
      It's great hearing about your positive experience at Gainsight. I know from personal experience that setting boundaries can be hard. But our life outside of work matters. I agree that we need to remind teammates to cultivate a rich personal life.
      5.0
      Feb 28, 2018

      Support Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work environment, Culture, Values, Benefits, Growth, Learning

      Cons

      The office is in cyber Gateways which is a Gvt facility and company could plan out their own campus.

      avatar
      Gainsight Response
      8y
      Thanks for sharing your feedback.
      Viewing 661 - 663 of 718 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.