Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 107 reviews)); "Work life balance is good" ((in 72 reviews)); "Truly great people that always do the right thing." ((in 46 reviews)); "Good work culture" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 35 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "Layoffs live crazy." ((in 9 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Feb 27, 2018

Amazing Culture at an Industry Leader

Human resources

Recommend

CEO approval

Business Outlook

Pros

I am very proud to work for a company that shares my core values. Our goal is to bring success to our customers, their customers, our stakeholders, our families, and our selves. Super Flexible ability to work from home Great Benefits (Zero Deductible PPO) Unlimited PTO Tons of free Lunches Amazing CEO Industry defining product Ability to make an impact Absolute transparency on goals and results

Cons

The free food can have an impact on your waistline

Gainsight Response

Thanks for taking the time to share your thoughts! And I agree on the waistline comment - ughh!

5.0

Feb 22, 2018

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Gainsight is the market leader in Customer Success technology, and has catalyzed the industry into a business imperative. -They hire great people so you feel like you're on an A team. -Positive culture, they care about employees being human. -This company is going places. You can too by being there.

Cons

-Opportunity for market dominance + team of high achievers make this a place where you will end up working as hard as you can; must set boundaries for yourself.

Gainsight Response

Thanks for taking the time to share your thoughts. And good advice about setting boundaries!

5.0

Feb 21, 2018

Sales Operations Analyst

Senior sales strategy analyst (sales operations)

Recommend

CEO approval

Business Outlook

Pros

Transparency , Career Path , Environment and Great place to show our Talents

Cons

As of now no So Far So good

Gainsight Response

Glad things are going well so far. We can always get better and encourage you to share your ideas along the way.

Viewing 664 - 666 of 718 Reviews

Jobs at Gainsight

Associate Support Enablement Analyst

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Senior Director, Pricing & Packaging