Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 111 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Work Culture is good" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "Layoffs live crazy." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

1.0

Dec 11, 2014

Decent pay but the way they treat every individual is frustrating.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Salary & Helpful colleagues.

Cons

No work life balance Can fire you at any point of time Management thinks if they humiliate you in front of others you will perform better.

4.0

Dec 5, 2014

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employees are technically strong in their domains and very active to help others you do not need to struggle to get help if you are stuck. Proper build planning for go live.

Cons

No downside for now they are doing good.

5.0

Mar 4, 2014

Great minds to work with.....

Senior software development engineer

Recommend

CEO approval

Business Outlook

Pros

1. Everybody is an expert in their respective fields 2. No upper management partiality towards individuals 3. No hierarchy walls, you can walk up to anybody and keep your views. 4. Decent and above market level salary 5. CSM is an exciting and growing field with huge demand and customer base ever increasing 6. If you open and willing you can learn and do a lot and do great stuffs here. 7. Good work is appraised and rewarded every month. 8. Flexible timings. 9. Open cafeteria, stuffs include chocolates, cakes, popcorn, stationary, cold drinks, hot drinks and what not, you name it. 10. Amiable and friendly people + management

Cons

1. Few of the processes needs to evolve 2. Work place is little small, but it will soon be done with as they have taken a new place altogether and work is in progress for a ASAP shift. 3. Work may feel a little hectic sometimes, if you love slowww and steadyyy approach to work. 4. Hard to find more, you need to really come here and find it out yourself if there are any.

Viewing 712 - 714 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

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Director of Communications