Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

718 reviews
1.0
Jan 7, 2025

toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote and flexible work options, benefits are good, many long-tenured colleagues who are smart, skilled, and great to collaborate with.

Cons

What was once a great place to work has deteriorated so badly that it should be avoided entirely. Career growth opportunities are limited (unless you are part of a select social clique), raises are minimal, layoffs have been unpredictable, and the company’s long-term strategy lacks clarity. The work environment is toxic and unpredictable, for example, leadership instructed employees to refrain from setting out-of-office messages and they were expected to check emails during the holidays, completely disregarding any work-life balance. What was once a great place to work has unfortunately declined to the point where it should be avoided. Career growth opportunities are limited (unless you are part of a select social clique), raises are minimal, layoffs have been unpredictable, and the company’s long-term strategy lacks clarity. The work environment has become toxic and inconsistent; for example, leadership instructed employees not to set out-of-office messages and expected them to check emails during the holidays, showing little regard for work-life balance. Additionally, the HR team is disorganized and ineffective, eroding trust and morale across the organization.

5.0
Dec 26, 2024

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Gainsight has been the leader always in laying out great strategies in the market

Cons

Need some light on how the market treating us.

Viewing 70 - 72 of 718 Reviews

Glassdoor has 748 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.