Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Apr 27, 2018

Gainsight is a great place to work, grow, and be yourself!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pros are the people, culture, work-life balance, diversity, customers, and technology. Our management team is great too and uses a human-first approach driven by our CEO.

Cons

As one of our many remote employees, it is sometimes hard to feel like part of the core team.

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Gainsight Response
8y
Thanks for the great review. We care deeply about creating an awesome experience for all of our teammates with a special emphasis on our remote employees. Share your ideas. We want to get better at this.
5.0
Jul 2, 2017

AMAZING COMPANY AND CULTURE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great leadership, fun culture, driven personalities that deiver equal results.

Cons

No 401k matching, promotion/bonus structure seem unclear

avatar
Gainsight Response
8y
Thanks for the feedback! Agreed and with our new Chief People Officer, comp/promotion structure is a top priority.
5.0
Aug 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Most importantly, it's awesome to be part of a movement that's as dynamic and important as Customer Success. In addition, we are privileged to work with a group of individuals who share talented backgrounds and passion for our values of the Golden Rule, Success for All and Child-like Joy. Finally, the execution by the engineering team is unlike anything I've ever seen.

Cons

Gainsight is great for individuals who can combine passion for the values, deep business acumen and reasonable to deep technical ability. As such, it's not for everyone.

Viewing 76 - 78 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.