Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Sep 28, 2023

Excellent Pro Services org

Recommend
CEO approval
Business Outlook

Pros

- Excellent product - Amazing team - Management who genuinely care and partner with individual contributors to achieve utilization targets while also working to help team mates avoid burn-out.

Cons

As with any pro services team, sometimes customer's high expectations and aggressive project schedules do cause burn-out. But this is not unique to Gainsight. It's more an occupational hazard in PS. Gainsight leadership does a lot to help balance the demands on the team and team members.

5.0
Sep 27, 2023

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Remote Good benefits, including PTO, Recharge Days, and Holiday Schedule.

Cons

Nothing really comes to mind. Like many businesses, market can affect overall company performance, which makes management have to make tough decisions.

4.0
Sep 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- Leadership - Product - Culture - Peers - Strong Sales Training

Cons

- Lot's of go-to-market changes constantly

Viewing 100 - 102 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.