Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
4.0
Oct 2, 2023

Great people, great place to be, benefits need to be adjusted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work with awesome people. Everyone is very helpful and, if they don't know an answer, they help find someone who does. My manager is very supportive and our exec team is passionate and has a clear vision.

Cons

Cost of living has increased 20-30%+ in the last two years and our pay has not changed. No 401(K) match is a bummer too. New benefit programs get introduced and while they're *nice* they don't solve the underlying issue.

5.0
Oct 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Professional Growth: As a Gainsight Employee, you'll have opportunities for professional growth and development. Gainsight values continuous learning and provides resources to help employees advance in their careers. Work-Life Balance: Gainsight understands the importance of work-life balance and strives to create an environment where employees can maintain a healthy equilibrium between their professional and personal lives. Positive Reputation: Gainsight has built a positive reputation within the industry. Being associated with a respected company can enhance your professional profile. Employee Wellbeing: They often have programs and initiatives that prioritize employee wellbeing, including health and wellness programs, which can contribute to a healthier, happier work environment.

Cons

Rapid Technological Changes: The tech industry evolves quickly, which means you may need to constantly update your skills and knowledge to keep up with the latest technologies. High Stress Levels: Technical support roles can be demanding, especially when dealing with complex issues or irate customers, which can lead to high stress levels.

5.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- amazing work-life balance - easy as a parent to do work while balancing family responsibilities - very open and honest leadership team - great coworkers, with a good mix of experience and younger (more energetic) folks - variety of ways to grow and develop personally and professionally - Monthly Recharge Days are a great bonus

Cons

- hiring freeze has been challenging, in terms of overall workload and team member ability to develop

Viewing 97 - 99 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.