Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 110 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 46 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 41 reviews)); "Work Culture is good" ((in 37 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 11 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (721 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews

5.0

Jul 27, 2019

great

Sdr

Recommend

CEO approval

Business Outlook

Pros

there are great people working here

Cons

none really that i can think of

5.0

May 25, 2019

Human First!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Gainsight is a growth engine within a still untapped and hungry Customer Success market. The company is also a well funded SaaS leader with strong leadership and the clear market-leading position. The product is solid and the thought leadership is the best. Gainsight’s marketing organization is world class with the most fantastic conferences (both INTERNAL and public) most people have ever seen. Unlimited PTO, regular onsite lunches, good medical benefits, ClassPass, etc and plenty of other wonderful benefits round out a generous package.

Cons

In spite of leadership efforts to the contrary, work-life balance continues to be a challenge...particularly in the CS organization. Gainsight has used its strong reputation to entice many brilliant employees but is not leading in compensation.

4.0

Sep 17, 2018

A good team to work with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great management team - Great Culture

Cons

- I wonder what will be the use of the product after a few years.

Gainsight Response

7y

Thanks for sharing! Appreciate you taking the time to rate us and give feedback.

Viewing 127 - 129 of 721 Reviews

Gainsight

Gainsight reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great

Human First!

A good team to work with

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