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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      721 reviews
      4.0
      Oct 24, 2025

      People First and Forward Thinking

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most people are team players Amazing benefits and flexibility Forward thinking organization

      Cons

      global approach may create lack of personal boundaries at times

      avatar
      Gainsight Response
      8mo
      Thanks for sharing your experience. We’ll keep building on those strengths as we grow. I too sometimes struggle with the time zones and travel required given how globally distributed we are. Appreciate the reminder to keep the human-first spirit of Gainsight front and center as we bring in new folks and embrace change. Staying true to our 5 core values will always be a priority. Cheers, Chuck
      4.0
      Aug 29, 2025

      Great cultrure, with room to streamline processes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      CEO is great, really believes in the company culture and values Growth opportunities Remote and flexible work options are a huge perk

      Cons

      Processes can feel overly complex or layered, slowing down execution and teams. As is typical for all SaaS companies, Pay raises have been minimal over the last few years, often struggling with budgetary constraints. No 401k match. Management communications to junior employees are often limited, leading to confusion and delays on projects.

      Viewing 139 - 141 of 721 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.