Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Jul 17, 2025

Innovative and always looking for ways to improve

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work Great culture Supportive leadership Company values seen in day-to-day job Benefits/perks

Cons

No 401(k) match for teammates

5.0
Jan 8, 2025

No Regrets

Recommend
CEO approval
Business Outlook

Pros

The company has an ethos of being winning in business by being human first. It's real. Folks are authentic and as down to earth as you'll find anywhere. We all have egos, but so far my experience is that those get checked at the door and that's being led and starts with, the C-suite here. Really good human beings.

Cons

Like every SaaS company on the planet, the last few years have been tough and there have been cuts. If you've worked in tech you realize no one has been immune and trying to find our growth footing is the challenge at hand. Par for the course if you work in tech.

Viewing 142 - 144 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.