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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      721 reviews
      5.0
      Sep 9, 2024

      Bright Future

      Teammate, success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainsight's culture is one-of-a-kind! The company and leadership team invests in their people and their teams to be successful. They take work-life harmony seriously and provide programs and development to ensure individuals are getting career growth.

      Cons

      Gainsight needs to focus on what it is we want to be successful in and then go all in. Don't over do it trying to be successful in all areas of CS. Just narrow in and we will continue to make strides.

      4.0
      Aug 7, 2024

      Thriving in a Collaborative and Innovative Work Environment

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Industry Leadership: Providing access to cutting-edge tools and practices. Supportive Culture: A company culture that emphasizes collaboration, innovation, and support. Impactful Work: Ability to directly impact customers and their business with the help of Gainsight Networking: Opportunities to connect with a broad network of professionals and industry leaders. Work-Life Balance: Gainsight often promotes a healthy work-life balance, which can be beneficial for personal well-being.

      Cons

      Not necessarily cons but as any strengths listed above can also lend themselves to what can feel like cons especially with the added economic headwinds everyone has been facing for a while. High Expectations: The role comes with high expectations for customer outcomes and metrics to ensure retention. Rapid Changes: The fast-paced environment may require frequent adaptation to new tools, processes, and strategies.

      Viewing 151 - 153 of 721 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.