Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 111 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Work Culture is good" ((in 41 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "Layoffs live crazy." ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Nov 12, 2025

Looking Forward to the Future

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love my team and I think overall it's a very positive culture. Right now it's definitely "heads down" time across the company but I still feel like everyone is approachable. Generous benefits. I also appreciate being trusted to do my job well and not being micromanaged. I've recommended Gainsight to many job seekers.

Cons

There have been numerous recent changes to the company’s leadership and products, and both communication and managing these changes can be improved upon. I think with a new CEO, there is a bit of a culture shift (not good or bad) that is still being figured out. I feel like Gainsight is at an awkward teenage stage

5.0

Oct 28, 2025

Great culture

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Awesome people so much fun

Cons

Salary and compensation is okay

Gainsight Response

7mo

Love hearing that you had such a positive experience with the culture and people at Gainsight! Appreciate the feedback on compensation and communication. I agree with you, it makes a big difference when you can connect face-to-face, even if it’s over Zoom. Cheers, Chuck

4.0

Oct 24, 2025

People First and Forward Thinking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most people are team players Amazing benefits and flexibility Forward thinking organization

Cons

global approach may create lack of personal boundaries at times

Gainsight Response

7mo

Thanks for sharing your experience. We’ll keep building on those strengths as we grow. I too sometimes struggle with the time zones and travel required given how globally distributed we are. Appreciate the reminder to keep the human-first spirit of Gainsight front and center as we bring in new folks and embrace change. Staying true to our 5 core values will always be a priority. Cheers, Chuck

Viewing 16 - 18 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Senior Director, Pricing & Packaging

Technical Project Manager

Gainsight

Gainsight reviews

Ratings by category

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Looking Forward to the Future

Great culture

People First and Forward Thinking

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