Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
5.0
Nov 1, 2023

Fantastic people, products, and culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership team is humble, candid, and transparent. Products are strong market leaders and getting even better. Teammates are amazing humans who love serving their teammates and customers.

Cons

General growing pains from change that's needed to continue scaling and achieving bigger goals.

5.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Positive Culture; strong leadership; professional learning opps

Cons

None right now, great company

2.0
Oct 20, 2023

Overrated

Recommend
CEO approval
Business Outlook

Pros

Good CS product & work / life balance, US side is well established

Cons

EMEA is inconsistent with US counterpart with questionable clique masquerading as leadership.

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Gainsight Response
2y
Thank you and this is helpful input to get better!
Viewing 220 - 222 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.