Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
5.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work culture is THE BEST, work life balance is managed in desired way. Management is super supportive and optimistic. Learning mindset are welcomed and encouraged to grow.

Cons

Nothing as such. No comments

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Gainsight Response
2y
Thank you!
5.0
Oct 12, 2023

Be Water My Friend

Recommend
CEO approval
Business Outlook

Pros

An organization that is trying its best to continue pushing the needle forward by adapting to this ever changing climate. The leadership is very transparent and genuine on being able to elevate teams to stretch to new levels. This in turn allows us to take a deeper look at our line of business and push us to think differently. What was working before is not working now and it is on us to be able to change that story. Leadership is usually confronted with blow back for the decisions they make and I truly feel it is not fair. They are doing the best that they can to continue being the leader in the market.

Cons

There are certain managers that are oblivious to their actions and their way of being. This creates an atmosphere of uncertainty and fear in certain groups. At a certain point the business needs to identify what is good for the culture and what is not. It is not fair that we continue dealing with this archaic way of thinking. Train the manager to be better and if they do not adhere to understanding how to succeed while being human first then they have no place here.

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Gainsight Response
2y
You're so kind and I appreciate the opps to get better!
5.0
Oct 12, 2023

When You're Here, You're Home

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I began working at Gainsight a little over 2 years ago and I can whole heartily say its been incredibly fulfilling and enriching experience. From day one, I was welcomed into a warm and inclusive work environment that has set the tone for my entire journey with the company. One of the key standout qualities of Gainsight is its unwavering commitment to its Human First work culture. The emphasis on teamwork, open communication, and mutual respect is truly remarkable. It's clear that the company values its employees as more than just cogs in the machine but as integral parts of a collaborative community. In conclusion, I can confidently say that Gainsight is not just a place to work; it's a place to grow, to make lasting connections, and to be a part of something meaningful. I feel privileged to be part of this remarkable company, and I'm excited to see what the future holds as I continue my journey here.

Cons

None - I'm so grateful to be a Gainster!

avatar
Gainsight Response
2y
Thank you!
Viewing 223 - 225 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.