Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
3.0
Oct 10, 2023

Good employer in good times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- CEO has empathy and seems to care about the employees - In good times the company is great to work at - Extra day off every month - Colleagues are great

Cons

- No salary increase since starting at this company - Sentiment is really low at the moment, colleagues are close to burn out since there are no new hires. - Decision-making takes very long, implementing new processes has to be approved by so many different managers. Also too many managers for the amount of people working there.

3.0
Oct 9, 2023

Over 20 5-star reviews in one week?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

vibrant environment and lots of friendly colleagues

Cons

Leadership places a strong emphasis on maintaining a good public image, often highlighting the value of high ratings (like this recent haul of positive reviews). Addressing some internal challenges head on would lead to even better honest feedback.

Viewing 235 - 237 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.