Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 109 reviews)); "Work life balance is good" ((in 73 reviews)); "Great people and teams" ((in 41 reviews)); "Good work culture" ((in 38 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (720 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews

5.0

Oct 6, 2023

Showing Up During Tough Times

Enterprise customer success manager

Recommend

CEO approval

Business Outlook

Pros

Leadership who cares, ultra transparent about how the business is performing, why tough decisions are made and tons of forums both open and private to provide feedback. High performance culture without sacrificing work life balance (monthly recharge days, shared calendars where you can clearly see leaders block off for family, fitness and mental health). Thought leader in the space and tons to learn from wide range of expertise. As an IC if you want to do something outside of your role, no boundaries here to contribute to get more visibility or opportunity.

Cons

As a ton of tech is in a downturn and those are primarily the customers Gainsight serve, times are tough. With hiring, promotion and raise freezes career opportunities right now are completely on pause for most, even top performers. Employee events are also paused which is hard as Gainsight is all remote in the US. I miss my team and feeling connected.

Gainsight Response

2y

Thanks so much and very valid feedback on both sides. I appreciate how much you care.

5.0

Oct 5, 2023

Leadership listens and cares

Senior enterprise csm

Recommend

CEO approval

Business Outlook

Pros

The leadership team makes truly make choices based on our values and with the intent to keep a human-first approach. Even in more challenging time, I trust in the decisions we are making and appreciate the humility it takes to listen and shift based on teammate feedback.

Cons

Things have gotten more tough and we have lost some teammates this year. The human-first priority has had to maybe take a 2nd place focus because aligning to the reality of the economy has had to be first.

Gainsight Response

2y

Thanks so much and the balance is one we need to navigate.

4.0

Oct 4, 2023

Great company/Low Salary

Sales

Recommend

CEO approval

Business Outlook

Pros

Gainsight has an amazing culture and benefits (besides salary). Work/life balance is superb and direct managers really care for you.

Cons

Opportunities for growth have significantly slowed in the past 1-2 years. Salary for the tech industry is very subpar. People are leaving as a result. If they had a competitive salary amongst the lower-level sales/marketing folks this company would be a 10/10.

Viewing 238 - 240 of 720 Reviews

Gainsight

Gainsight reviews

Company ratings over time

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Reviews by job title

Showing Up During Tough Times

Leadership listens and cares

Great company/Low Salary

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