Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 108 reviews)); "Work life balance is good" ((in 72 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Good work culture" ((in 43 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

720 reviews

5.0

Sep 29, 2023

Supportive and flexible work environment

Solutions architect

Recommend

CEO approval

Business Outlook

Pros

- amazing work-life balance - easy as a parent to do work while balancing family responsibilities - very open and honest leadership team - great coworkers, with a good mix of experience and younger (more energetic) folks - variety of ways to grow and develop personally and professionally - Monthly Recharge Days are a great bonus

Cons

- hiring freeze has been challenging, in terms of overall workload and team member ability to develop

5.0

Sep 28, 2023

Culture and values are the secret sauce!

Junior hr business partner

Recommend

CEO approval

Business Outlook

Pros

There is one thing you will undoubtably feel from the first moment you become a "Gainster": this company truly believes that you can win in business while being Human First. The core values of embracing diversity and inclusion, prioritizing family/life and following the Golden Rule are all key ingredients to the Gainsight culture recipe.

Cons

Get ready to sink or swim! Things move quickly and can change directions on a dime but there is never a dull moment at Gainsight.

5.0

Sep 28, 2023

Overall Great Benefits with room for improvement

Manager

Recommend

CEO approval

Business Outlook

Pros

The company encourages innovation and has a "human-first" approach to business. Great PTO policy and monthly recharge days really add to work-life balance in a remote atmosphere. Nick (CEO) and Karl (Pres Products, Tech) do a great job in keeping teammates informed with weekly updates that are informative, personal, and witty.

Cons

No pay raises this year which was difficult as the cost of living has increased. Would like to see 401K match as well as more WFH benefits. Minimal reimbursement for internet does not make up for the cost savings that the company has gained from not having a physical office. Most new hiring is based out of India so it makes it more challenging working cross-functionally with teams.

Viewing 253 - 255 of 720 Reviews