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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (722 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      722 reviews
      5.0
      Aug 4, 2021

      Very strong career builder for someone interested in a sales career

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility is pretty much unbeatable and they really live by human first, which truly is a game changer in the workplace. Benefits are also top notch.

      Cons

      The acquisition has definitely shifted the sales environment to be much more focused on metrics and volume VS quality.

      avatar
      Gainsight Response
      4y
      Thanks so much. BTW We definitely want to keep the focus on quality, so please keep the feedback coming. -Nick
      5.0
      Jul 29, 2021

      Fantastic company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      As the leaders of the customer success category, Gainsight has some fantastic people, strong culture, and an important mission.

      Cons

      At a company like Gainsight it is natural that there is a lot to do, to build, and to scale.

      avatar
      Gainsight Response
      4y
      Thanks so much for the kind review! -Nick
      5.0
      Jun 7, 2021

      Great company to grow with

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture & Values Ample opportunities to develop expertise and grow with the company Work-life balance

      Cons

      Constant changes can be a bit too much at times, and result in operational inefficiencies

      avatar
      Gainsight Response
      5y
      Great input - both positive and constructive! -Nick
      Viewing 283 - 285 of 722 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.