Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 318 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 222 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 195 reviews)); "Flexible work from home" ((in 171 reviews)); "Great team and atmosphere." ((in 108 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 269 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "I had a bad manager with little to no work." ((in 75 reviews))

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Gallagher

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

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Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

172 reviews

4.0

Nov 10, 2024

Customer Service Representative - Pune

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home. Weekend off. Good leadership. Easy to travel. Good recognition.

Cons

Night shift. No lateral movement. Less chance for promotion. No free meal. Leave allocation.

3.0

Oct 15, 2024

CSM

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great paid time off & flexible schedule

Cons

Very intense workload, hard to balance personal life with work, don’t feel pay justifies the workload. Although PTO is generous, it’s very difficult to take time off

4.0

Oct 9, 2024

WC PEO

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great people and a lot of room for growth.

Cons

A lot of acquisitions happening which can cause confusion and chaos if not done correctly

Viewing 31 - 33 of 172 Reviews

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Customer Service Representative - Pune

CSM

WC PEO

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