Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 217 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 189 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 114 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 283 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

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Gallagher

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.7

Senior management

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

172 reviews

4.0

Sep 8, 2021

Nice

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great team Bonuses Benefits Caring Management

Cons

Sometimes deal with angry people

1.0

Aug 5, 2021

Worst employer

Account manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers were great to work with Allowed to Work Remotely Benefits were good but a little pricey. Offered to pay for CE courses

Cons

The management is horrible and always felt unappreciated for all my hard work. Office is outdated and dirty break room.

3.0

Jul 22, 2021

Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay for the work

Cons

Bad structure for the program

Viewing 103 - 105 of 172 Reviews

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Gallagher Client Service Associate II reviews

Ratings by category

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Worst employer

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