Is Gallagher a good company to work for as a Client Services Manager?

Client Services Manager professionals working at Gallagher have rated their employer with 3.1 out of 5 stars in 133 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Services Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at Gallagher .

Does Gallagher pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at Gallagher with 2.9 out of 5 stars based on 133 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at Gallagher.

How happy are Client Services Manager professionals working at Gallagher?

51% of Client Services Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Client Services Manager professionals have also rated Gallagher with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 218 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 186 reviews)); "flexible and can work from home" ((in 160 reviews)); "Great team and atmosphere." ((in 115 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 281 reviews)); "Staffing issues & low pay" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 222 reviews)); "got canceled and no training or experience received" ((in 116 reviews)); "I had a bad manager with little to no work." ((in 79 reviews))

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Gallagher

Gallagher Client Services Manager reviews

3.1

51% would recommend to a friend

(133 total reviews)

J. Patrick Gallagher Jr.

80% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Client Service Manager employees have rated Gallagher with 3.1 out of 5 stars, based on 133 company reviews on Glassdoor. This indicates that most Client Service Manager professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

133 reviews

1.0

Jul 6, 2026

Strong brand but high expectations lead to burnout

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Strong brand recognition, exposure to lots of complex clients, nice office environment. People are friendly, hardworking and knowledgable.

Cons

Front-line employees can be held accountable for outcomes that are heavily influenced by workload, resourcing, process gaps or management decisions. Burnout is rampant here. Employees can be expected to maintain perfect execution despite unrealistic volume, manipulative, unexpected or unclear expectations, competing priorities and/or limited resources on accounts relative to other firms doing business.

5.0

Jun 18, 2026

Great team with flexible opportunities for growth

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, Great Team, Mentorship, Opportunity to Grow and Gain Insurance Knowledge

Cons

I have enjoyed my time here

3.0

Jun 16, 2026

Decent resources overshadowed by high turnover and management issues

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Decent place to work, lots of resources from corporate and off shore teams.

Cons

High turnover, tough to see good talent leave due to poor management

Viewing 1 - 3 of 133 Reviews

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Gallagher Client Services Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong brand but high expectations lead to burnout

Great team with flexible opportunities for growth

Decent resources overshadowed by high turnover and management issues

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