Is Gallagher a good company to work for as a Client Services Manager?

Client Services Manager professionals working at Gallagher have rated their employer with 3.1 out of 5 stars in 133 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Services Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Services Manager interview questions at Gallagher .

Does Gallagher pay Client Services Manager employees well?

Client Services Manager professionals rate their compensation and benefits at Gallagher with 2.9 out of 5 stars based on 133 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Client Services Manager salaries at Gallagher.

How happy are Client Services Manager professionals working at Gallagher?

51% of Client Services Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 30% in the past 12 months. Client Services Manager professionals have also rated Gallagher with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 217 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 189 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 114 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 283 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 216 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

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Gallagher

Gallagher Client Services Manager reviews

3.1

51% would recommend to a friend

(133 total reviews)

J. Patrick Gallagher Jr.

80% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Client Service Manager employees have rated Gallagher with 3.1 out of 5 stars, based on 133 company reviews on Glassdoor. This indicates that most Client Service Manager professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

133 reviews

2.0

Jun 2, 2026

Positive coworkers overshadowed by toxic management and burnout

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Had mostly positive experiences with my coworkers; lots of great talent

Cons

Toxic management, limited leadership oversight, weak organizational structure, minimal career mobility, inconsistent support on accounts, unclear expectations, excessive bureaucracy, heavy reliance on overseas support, and a culture that encourages burnout with little operational relief.

4.0

May 15, 2026

Flexible work environment, but staffing and pay issues exist

Client services manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment & hybrid remote options

Cons

Staffing issues & low pay

4.0

May 5, 2026

Great team and flexibility, but pay structure lacking

Client service manager

Recommend

CEO approval

Business Outlook

Pros

Team, remote work, flexibility, management

Cons

Compensation and raise / promotion structure

Viewing 4 - 6 of 133 Reviews

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Jobs at Gallagher

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$99K - $193K /yr

(Employer provided)

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Gallagher

Gallagher Client Services Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive coworkers overshadowed by toxic management and burnout

Flexible work environment, but staffing and pay issues exist

Great team and flexibility, but pay structure lacking

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