Is Gallagher a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Gallagher have rated their employer with 3.8 out of 5 stars in 76 Glassdoor reviews. This is a higher than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Gallagher .

Does Gallagher pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Gallagher with 3.1 out of 5 stars based on 76 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Gallagher.

How happy are Client Service Associate professionals working at Gallagher?

70% of Client Service Associate employees at Gallagher would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Client Service Associate professionals have also rated Gallagher with a 4.1 rating for work-life-balance, 4.0 rating for diversity and inclusion, 4.2 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (123) , Client Services Manager (108) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 314 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 224 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 200 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 111 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 280 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 78 reviews)); "Very less pay and no bonus and no other perks" ((in 68 reviews))

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Gallagher

Gallagher Client Service Associate reviews

3.8

70% would recommend to a friend

(76 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

91% positive business outlook

Ratings by category

4.2

Culture & values

4.1

Work/Life balance

4.0

Diversity & inclusion

3.9

Senior management

3.6

Career opportunities

3.1

Compensation and benefits

Client Services Associate employees have rated Gallagher with 3.8 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Client Services Associate professionals have a good working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Services Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

76 reviews

5.0

Dec 4, 2024

CSA I

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great PTO, and the employees are nice

Cons

very large workload and lots of training

4.0

Nov 23, 2024

Good place to work

Client service associate

Recommend

CEO approval

Business Outlook

Pros

I work remotely which is important to me

Cons

Benefits are okay, not great

4.0

Nov 21, 2024

Gallagher Review 2 Years In

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Fun people and can be what you make of it.

Cons

Poor pay, lots of nepotism.

Viewing 10 - 12 of 76 Reviews

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Gallagher Client Service Associate reviews

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CSA I

Good place to work

Gallagher Review 2 Years In

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