Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 302 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 219 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 190 reviews)); "work from home and flexible" ((in 172 reviews)); "Great team and atmosphere." ((in 112 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 272 reviews)); "low pay compared to other brokers" ((in 250 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 211 reviews)); "got canceled and no training or experience received" ((in 113 reviews)); "When your local manager is terrible, it’s difficult to find support or even someone willing to listen at regional and national levels." ((in 77 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

2.5

Work/Life balance

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

153 reviews

1.0

Feb 16, 2023

Just a number

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

There is nothing good about this company.

Cons

No work life balance. They tell you 37.5 hrs a week but the reality is it is 60 hrs a week just to keep up. Poor management. High case loads

5.0

Jan 18, 2023

Great Company to Work For

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Management is helpful and supportive. Pay is at or above the average

Cons

Work load can be overwhelming

2.0

Jan 15, 2023

not worth it.

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Salary is very negotiable. They need long term employees. Benefits are decent. Remote work is available.

Cons

claims process is dictated by the client and is more driven by useless required Entries than claims workflow. Claims results are not measured. Things such as closure, negotiations and investigation is useless. Rather there are time sensitive required, redundant useless notes that take too much time and cause you to fall behind. Middle management is useless and does not support employees. Training is inadequate and difficult to retain as you are basically read to. There is zero team work.

Viewing 76 - 78 of 153 Reviews

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Gallagher Sr. Resolution Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just a number

Great Company to Work For

not worth it.

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