Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 316 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 222 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 184 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 113 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 278 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 247 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 215 reviews)); "got canceled and no training or experience received" ((in 116 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 77 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

2.5

Work/Life balance

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

153 reviews

4.0

Jun 29, 2026

Great team and pay, but unrealistic client expectations

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Great team Competitive pay Great benefits

Cons

Unmanageable pending and expectations with clients

3.0

Jun 7, 2026

Job security but complex processes to navigate

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Job security. Claims are always being filed.

Cons

A lot of processes and changes, once you really learn the process.

2.0

Jun 2, 2026

Remote work benefits overshadowed by high turnover and stagnation

Resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work from home is a plus

Cons

No room for growth, high turnover, high pending count

Viewing 1 - 3 of 153 Reviews

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Gallagher Sr. Resolution Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great team and pay, but unrealistic client expectations

Job security but complex processes to navigate

Remote work benefits overshadowed by high turnover and stagnation

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