Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 218 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 186 reviews)); "flexible and can work from home" ((in 160 reviews)); "Great team and atmosphere." ((in 115 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 281 reviews)); "Staffing issues & low pay" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 222 reviews)); "got canceled and no training or experience received" ((in 116 reviews)); "I had a bad manager with little to no work." ((in 79 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

2.5

Work/Life balance

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

153 reviews

3.0

Mar 1, 2021

Lack of consistency creates much confusion.

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Efficient computer system, reasonable employer benefits and PTO. Remote work is available.

Cons

Turnover rate is increasing. Unreasonable deadlines and lack of communication. Adjusters and Supervisors are burned out with large volume of work and increasing demands from the carrier. New employees need more support during the onboarding and training process.

5.0

Feb 5, 2021

Great flexibility and culture. Expensive benefits

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Very flexible if you want to have a career and prioritize family/home life. Gallagher is also very open minded about remote work and working from home due to bad weather.

Cons

The benefits are pricey and go up based on salary. Also, they recently changed the 5% company match to matching in gallagher stocks...

5.0

Dec 11, 2020

Highly Recommended Company to work for

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Gallagher Bassett is a great company to work for. They have offered work from home options even prior to the Covid pandemic. They have a state of the art computer system for claims handling and great support in their management department. I have worked in several positions with this company and find that there is a great deal of opportunity for people with the drive to excel. The pay is on par with other companies and good benefit plans with matching 401K. This is my second time around working for Gallagher and cannot think of a better place to be.

Cons

This is a third party administrator so clients have a lot of input. One should have very good people skills for this portion of the job. (This is not really a con, just a fact of this particular business)

Viewing 115 - 117 of 153 Reviews

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Gallagher Sr. Resolution Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lack of consistency creates much confusion.

Great flexibility and culture. Expensive benefits

Highly Recommended Company to work for

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