Is Gallagher a good company to work for as a Sr. Resolution Manager?

Sr. Resolution Manager professionals working at Gallagher have rated their employer with 2.7 out of 5 stars in 153 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Sr. Resolution Manager Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Sr. Resolution Manager interview questions at Gallagher .

Does Gallagher pay Sr. Resolution Manager employees well?

Sr. Resolution Manager professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 153 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Sr. Resolution Manager salaries at Gallagher.

How happy are Sr. Resolution Manager professionals working at Gallagher?

28% of Sr. Resolution Manager employees at Gallagher would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Sr. Resolution Manager professionals have also rated Gallagher with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.1 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 215 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 203 reviews)); "Flexible work from home" ((in 170 reviews)); "Great team and atmosphere." ((in 116 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Political and less salary" ((in 287 reviews)); "Low pay and company isn’t very willing to give raises (Nevada employees)" ((in 248 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 214 reviews)); "got canceled and no training or experience received" ((in 111 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 76 reviews))

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Gallagher

Gallagher Sr. Resolution Manager reviews

2.7

28% would recommend to a friend

(153 total reviews)

J. Patrick Gallagher Jr.

47% approve of CEO

20% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

2.9

Senior management

2.5

Work/Life balance

Sr. Resolution Manager employees have rated Gallagher with 2.7 out of 5 stars, based on 153 company reviews on Glassdoor. This indicates that most Sr. Resolution Manager professionals have an average working experience there. Gallagher is rated 25% below average by Sr. Resolution Manager professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

153 reviews

3.0

Feb 8, 2019

No real work life balance, No help when drowning

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Comoany has a recognition program. Company allows work from home for high performing adjusters. My former manager was great but not all managers are as good as she was.

Cons

The biggest con for me was I was under paid, I got lots of awards but never promoted after 2.5 years I left. Vacation benefits are only 2 weeks which most companies offer at least 3. The biggest problem is they do not effectively track incoming claims so you often are overwhelmed and there are so many different notes that have to be put in the file in different places that its very time consuming when you get new files. Compliance standards were becoming more and more extreme. Leaving was the best decision.

3.0

Jul 19, 2018

Good place to start

Resolution manager

Recommend

CEO approval

Business Outlook

Pros

Trainee program is good, the people I worked with were great. Local management was great.

Cons

Pay is not up to par with the requirements of the job. Over worked over stressed. The people on high have not handled claims ever and it shows in the processes that change literally monthly. There is no room to grow yourself professionally once your salaried your done.

5.0

Jun 28, 2018

Senior Resolution Manager

Senior resolution manager

Recommend

CEO approval

Business Outlook

Pros

Good company with old-fashioned values. Care about their people. Make a real effort to provide transparency, especially in these economic times. Able to work from home!

Cons

Sometimes difficult to resolve issues due our group being spread out all over the country. Also love working at home but it tends to isolate you somewhat. Job is not a 40-hour week job due to increasing demands from clients.

Viewing 130 - 132 of 153 Reviews

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Gallagher Sr. Resolution Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

No real work life balance, No help when drowning

Good place to start

Senior Resolution Manager

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