Is Gallagher a good company to work for as a Client Services Manager (CSM)?

Client Services Manager (CSM) professionals working at Gallagher have rated their employer with 2.5 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Services Manager (CSM) Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Services Manager (CSM) interview questions at Gallagher .

Does Gallagher pay Client Services Manager (CSM) employees well?

Client Services Manager (CSM) professionals rate their compensation and benefits at Gallagher with 2.4 out of 5 stars based on 23 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Client Services Manager (CSM) salaries at Gallagher.

How happy are Client Services Manager (CSM) professionals working at Gallagher?

35% of Client Services Manager (CSM) employees at Gallagher would recommend their employer to a friend. This rating has decreased by 46% in the past 12 months. Client Services Manager (CSM) professionals have also rated Gallagher with a 3.5 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.1 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (123) , Client Services Manager (108) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (68) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Great people that are in the same boat and most are willing to help you however they can." ((in 314 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 224 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 200 reviews)); "Flexible work from home" ((in 158 reviews)); "Great team and atmosphere." ((in 111 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 280 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 213 reviews)); "got canceled and no training or experience received" ((in 120 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 78 reviews)); "Very less pay and no bonus and no other perks" ((in 68 reviews))

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Gallagher

Gallagher Client Services Manager (CSM) reviews

2.5

35% would recommend to a friend

(23 total reviews)

J. Patrick Gallagher Jr.

100% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

2.7

Senior management

2.6

Career opportunities

2.4

Compensation and benefits

Client Services Manager (CSM) employees have rated Gallagher with 2.5 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Services Manager (CSM) professionals have an average working experience there. Gallagher is rated 31% below average by Client Services Manager (CSM) professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

23 reviews

5.0

Sep 3, 2023

Great place to work

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Professional team to work with

Cons

There aren’t any real downsides

3.0

Jul 19, 2023

Training

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great people; Benefits are good

Cons

Workload; training; check with employees

3.0

Mar 12, 2023

Could be better, could be worse

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility with work from home option

Cons

Compensation is seriously lacking. Insurance benefits are expensive, high deductible plans

Viewing 13 - 15 of 23 Reviews

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Gallagher Client Services Manager (CSM) reviews

Ratings by category

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Great place to work

Training

Could be better, could be worse

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