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      Gallagher

      Engaged Employer

      Gallagher reviews

      3.4

      59% would recommend to a friend

      (4,944 total reviews)
      avatar

      J. Patrick Gallagher Jr.

      76% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      3.0
      Nov 17, 2016

      Client Service Manager

      Client services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment is great! Everyone is super friendly and are willing to help one another. The company provides access to a variety of training tools to assist everyday work flows.

      Cons

      Very disorganized and work overload. Very little work life balance. Management needs to hire more people and recognize those who put in the extra time. Professional standards makes it difficult to get the job done. Too much work and not enough time in a day to focus on professional standards.

      1.0
      May 10, 2016

      Downward Spiral

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of a pro....

      Cons

      At this point in time, there really is nothing positive about this company. They are outsourcing all account management, claims and customer service functions to India. The benefits have gotten worse. There are minimal raises, if any and same holds true for bonuses. Gallagher used to really care about their clients but they rank last on their list of priorities only one step above their employees. The "service center" aka India has all but made the account manager's job impossible. Management's theory is that they are taking all the mundane things off our desks, leaving us more time to tend to the clients needs, when in reality, they make all the mundane things even more mundane because they don't know what they are doing and EVERYTHING needs to be reviewed and/or redone before presenting it to the client. This holds true from something as simple as issuing a certificate to composing a renewal proposal. The whole CSO initiative is the complete opposite of what it stands for...."Client Service Operations" is more like "Crappy Service Operations."

      1.0
      Oct 27, 2014

      Worst work experience of my 28 year career

      Senior claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company over sells, understaffs, has absolutely no training on their systems, you will work 55-60 hours and there no morale. Zip.

      Cons

      Company values are non existent. This is singularly and thoroughly the worst corporation I have ever worked for.

      Viewing 151 - 153 of 4,944 Reviews
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      ReviewsGallagher reviews

      Glassdoor has 5,420 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.