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      Gallagher

      Engaged Employer

      Gallagher reviews

      3.4

      59% would recommend to a friend

      (4,946 total reviews)
      avatar

      J. Patrick Gallagher Jr.

      76% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      2.0
      Jan 15, 2023

      not worth it.

      Resolution manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is very negotiable. They need long term employees. Benefits are decent. Remote work is available.

      Cons

      claims process is dictated by the client and is more driven by useless required Entries than claims workflow. Claims results are not measured. Things such as closure, negotiations and investigation is useless. Rather there are time sensitive required, redundant useless notes that take too much time and cause you to fall behind. Middle management is useless and does not support employees. Training is inadequate and difficult to retain as you are basically read to. There is zero team work.

      2.0
      Nov 17, 2022

      Claims department is a rough go right now, I hope it gets turned around soon

      Resolution manager/adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remote. My supervisor was great. If you have a decent client and a good supervisor, your job is tolerable. They are pretty relaxed on vacation days and sick days. They do have a company that keeps track of your licensing status, renewals, CE deadlines. Very helpful

      Cons

      Very heavy caseload. File reviews with the clients that can take hours, while you are still receiving your full load of claims, mail, phone calls . Computer system is outdated and we have outages very frequently. Pay for existing adjusters (pre pandemic) are far less than new hires. Little resources available. Which is challenging when you are handling all aspects of a claim, in all 50 states.

      1.0
      Oct 17, 2022

      Outdated Company, Toxic Culture, No Career Development Opportunities

      Senior resolution manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work remotely with a flex schedule that allows you to have one week day every other week off.

      Cons

      There is a major disconnect between upper level management and the teams actually working with clients and customers. The company also puts the needs and well-being of their clients above their employees. Employees are constantly asked and expected to take on more job responsibilities and integrate policies that are time consuming but do not add value. There are very limited opportunities for promotions or career advancement. Employees are not offered competitive salaries and raises or opportunities to make more money are very minimal.

      Viewing 193 - 195 of 4,946 Reviews
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      ReviewsGallagher reviews

      Glassdoor has 5,422 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.