1. Management. Ironically, since Gallup is a management consulting company, their management is atrocious. Managers don’t understand what the people who roll up to them do at all. It is also standard practice for management to ask employees for suggestions on how to improve the company and then to blatantly disregard any and all suggestions.
2. The company is hemorrhaging clients and employees. Fast. Gallup is on a rocky financial path and it makes them cut a lot of corners. Technology and business practices are all very out of date. Pay is not terribly competitive and their benefits (especially health insurance) are terrible. Both of these were significant factors in my decision to take another job. The vacation policy is designed to guilt employees into not taking their time off. Several people, myself included, were informed that we could not take vacation time were entitled to. At best, this is morally questionable, at worst, slightly illegal.
3. A number of people here have made references to the nepotism that is prevalent in the company. I won't spend too much time expanding on that except to say that it is, indeed, a tremendous problem for this company. Employees are very conscious of the rampant nepotism demonstrated by the company's leadership.
Unfortunately, Gallup is a dying company that does not have the necessary talent to turn its fortunes around.
