Gallup reviews

3.9

72% would recommend to a friend

(1,089 total reviews)
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Jon Clifton

75% approve of CEO

68% positive business outlook

Gallup has an employee rating of 3.9 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallup employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

There are amazing, talented people at Gallup (although just as many have left). You'll be introduced to concepts that make an amazing workplace (you just won't find them practiced at Gallup).

Cons

As many of the earlier posts indicate, Gallup has undergone a massive organizational change. While the change as an idea might be positive, the execution of this change has ruined the morale, the culture, and the reputation of the company. The earlier posts recap this in great detail and with high accuracy. The bottom line is that employees who naturally worked long hours (over 2300), felt motivated to exceed expectations, and who gave EVERYTHING to the organization were disrespected and reminded that even the most perfect company is still a business. It's not about the reduced pay or pay caps, it's about senior leaders bragging about the financial success the company is now enjoying (um, it's likely due to the surplus in payroll you have). It's not about the true lack of transparency; it's about the fact that we pretend to be transparent. It's not about some turnover following the change; it's about treating those once valued employees as crap and replacing them with 21 year olds. It's not about all of the new policies and rules; it's about asking for your employees input on what changes make the most sense for those most affected. It is saddening to read these posts because so many people were emotionally impacted by the change. Before, I didn't need a website because I'd actively tell my friends, family, and random (qualified) strangers that they should be so lucky as to work for Gallup. Now, I visit a website to warn people against it.

1.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Gallup has an amazing research machine with excellent vehicles for getting that research to the market. They are in many ways thought leaders when it comes to the emotional economy and will be for some time to come. The employees of Gallup are amazing and I will take many of their friendships with me. Finally, Gallup is a fabulous brand to have on the resume.

Cons

Gallup doesn't respect their people. This mostly family owned organization has moved beyond the legacy of their father and into a mode of grow bigger and make more money at all costs. The quality of hiring that Gallup has been doing to replace the droves of long time employees that have been leaving leaves something (a lot) to be desired. I guess ultimately the biggest downside to Gallup is that they lack integrity. If you do decide to turn the other cheek, Gallup will pop you on that on as well. If you do decide to move on from the "tribe" don't give Gallup the courtesy of a two week notice, as they just dismiss folks without pay or benefits. While Gallup uses its tools internally, they don't do what they suggest others clients do (e.g. action plan or really listen). If you raise your voice in opposition to the strategy of the week, expect to find your way out of Gallup shortly, constructive criticism at any level is not tolerated. Finally, roles and titles are inflated on the business development side while the consulting side sits with lower titles and comp for their efforts. If you are on that side, you are likely being underpaid by 15% from market. Gallup was on top of the world when I joined, and has found a way to continuously drop as if it were a rollercoaster that never climbs.

1.0
Sep 2, 2011

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the most compelling management and leadership insights available to the human race. Gallup has identified many critical and universal truths about managing and leading people. Great co-workers. Substantial autonomy in the day to day work. Frequent and thoughtful recognition. Fun and friendships at work encouraged and enabled.

Cons

Senior Management rarely follows the tenets mentioned above with the exceptions of recognition and employee engagement. As far as engagement goes, there is no connection seen between unpopular decisions dropped suddenly on employees as being the cause of disengagement. The employees themselves are often blamed as "not getting it" and if they are not on board quickly are accused of "not being engageable". It's a fairly sophisticated and educated workforce, people can tell if they are being valued or as of late the painful counterpoint. There are of course upsides and downsides to every company. Some are large, impersonal, and bureacratic which can be a terrible work environment. Some are publicly held which is great for senior leadership accountability but also tends to lead to short term thinking to appease shareholders. Gallup being family owned is one of it's greatest strengths and weaknesses. Complete autonomy but no accountability. Selling a handful of employees some stock in the company does not an employee owned company make. Although the family owns most of the shares and they are employees so technically you could say that it is employee owned. You just need to decide what flavor of downside you prefer, they exist everywhere. There are no perfect employers.

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