Pros
please read my whole post because there really are some amazing things in Gallup.
context: I currently work here in the Midwestern region. I've been working here for 1 year and 4 months now. Not many people stay past their training period (initial 4 months) just because it's a cubicle job and they become bored, to be honest. I began on the 20 hr team then moved down to 15 hr team while working a seasonal job last year, then moved back up to the 20 hr team for a few months, and then moved up to the 35 hr team for the summer, and now I'm on the 20 hr team again because of school.
-extremely flexible schedule: you pick your hours. simple as that. PLUS you take breaks WHENEVER you want.
-amazing pay: 15 hrs = $9.00... 20 hrs = $10.00... 30 hrs = 12.00... 35 hrs = $14... 40 hrs (plus mandatory overtime - different amount every week) = $14.75.
-incentive pay: there's a quota. hitting quota is 100%, if you go above and perform well, you get more money. (ie: 20 hr team = $10/hr @ 100%. 20 hr team = $15/hr @ 150%)
-complicated bonuses made simple recently: now, if you perform above 95% on your projects, you get a bonus (depending on how long you work there and how much above 95% you earn). another bonus is called Milestones where you earn 10 activities (that usually take about 2 years to complete) and then when those are completed, you get a $250 visa gift card. another bonus is called Play Pay where if you meet a certain amount of hours in a single year, you get anywhere from 2%-8% of your yearly wages added on at the end of the year, depending on how long you've worked there.
-certification: there are several levels of certification you can complete to increase your hourly pay: 3%-20%.
-managers are always nice and super understanding about life happenings.
-the company likes to better their employees' lives through benefits and engagement activities.
-benefits: the 35 hr team has the most benefits that include medical, gym membership, counselling, parking costs, and more.
tuition reimbursement: you have to work 1940 hours to get 25% back per semester as long as you meet the normal requirements while in school. every stage after that is an increase in reimbursement up to 100%.
-engagement activities: every month you are given a calendar with activities to complete or opinion sheets to fill out. these increase employee engagement as a center and also allow the employees to be heard. (some activities include: dial in the dark night, pizza, opinion counts, financial wellbeing, strengths wellbeing, and more).
-time off: you are granted 10 "days" off per year, and one week vacation. i say "days" because each team has their own number our hours that equals up to a "day": 15 = 3 hrs... 20 = 4 hrs... 35 = 7 hrs, and so on.
lots of potential for growth and lots of potential to make bank.
Cons
-my only complaint is the time off system: time off is not paid leave, instead, it's just time that the managers don't require you to fulfill.
