Pros
-Make your own schedule -current managers are willing to work with you if you communicate and work with them -can change your schedule the same day so long as you keep your hourly commitment (or have "banked" (worked ahead) on hours) -free coffee and creamer or tea -Higher then minimum wage base pay: 11/hour for 20 hour team, 14/hour for either the 35 or 40 hour team -if you can stay on the phones long enough to get a higher quota then is expected for 100% production, you can make more then the base pay. -Generally an incredibly positive environment -managers willing to work with you to help whenever they can -Can quit if you need to and come back so long as you keep your commitment, and have the necessary production. -You DO NOT sell anything -"Community Builders" (local charity) an option to be taken out of your checks pre-tax -Not much if any micro-management (could be a pro or a con)
Cons
These may or may not be cons: -Minimum 4 month commitment in order to be considered for rehire or considered for other positions in the Gallup Organization -Generally a requirement of at least a 20 hour weekly commitment -(Could be pro or con) open 7 days a week: 3 or 4 (once a specific meeting / training is finished it opens at 3 for hourly teams) until 11 during the business week, 10 am - 3 pm on Saturdays, and 1 pm - 6 pm on Sunday. -Can become emotionally exhausting on bad days when people aren't willing to do surveys and / or you get yelled at a lot or possibly cussed out (although unlike call centers / telemarketing, you DO NOT have to stay on the line with them per regulation) -Probably not the best fit for someone that has ADD or ADHD, as you have to sit at a computer trying to get surveys done for most of your working hours to get a decent production percentage -Can be very competitive to get a job -No health insurance that I can recall (I didn't need it though)