Gallup reviews

3.9

72% would recommend to a friend

(1,089 total reviews)
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Jon Clifton

75% approve of CEO

68% positive business outlook

Gallup has an employee rating of 3.9 out of 5 stars, based on 1,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallup employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Flexibility; nice campus; nice cafteria

Cons

I decided enough time has passed by till I decided to write my review. Before I wrote my review, I looked at the all the pages of reviews and apart of me was comforted in knowing that I wasn't alone in my feelings. I won't come off as judgmental and tell anyone who is looking at Gallup as a potential place to work to not work there. I will take the approach of one of the most recent questions and ask certain questions that you should ask before accepting a position at Gallup. -If you look at the dates of the negative reviews, why is it that a positive review pops up the next day after that? Why is the front page just filled with positive reviews recycling the same "pros" and "cons"? -When you read the "Advice to Management" section in reviews for 3 stars and under, what message/theme/commonalities are there? -How important will it be to your career to be connected to the Clifton family? -When thinking about accepting a position at Gallup, do your research and figure out how stable of a company Gallup is. Do other companies really want this B2C recycled employee/customer engagement data and research when there really is no reason for companies to spend millions of dollars on this kind of research anymore? -For job stability, do you really think B2C employee/customer engagement is going to bring in a lot of revenue? If you really are thinking about accepting a job offer at Gallup, please read the reviews AFTER the first page on Gallup's Glassdoor page.

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Gallup Response
8y
Thanks for taking the time to share your feedback. In order to ensure all opinions have the opportunity to be heard about what it’s like to work at Gallup, we recently started inviting our associates to share a review on their Gallup anniversary date. No coaching, no prompts on what to say, just an authentic ask of our associates to share their experience whatever that may be. It’s been exciting to see so many reviews appear on an ongoing basis and we believe the “glowing positive” reviews you mention are a true reflection of our culture and engagement (and show another perspective of what it’s like to currently work here!). Our goal is to create a high-performance culture where our associates are engaged, and the not-so-positive reviews we read on Glassdoor are comments we take seriously. Thanks again for sharing your feedback, best of luck in your future careers.
1.0
Jun 12, 2018
Recommend
CEO approval
Business Outlook

Pros

A good brand; an easy lifestyle

Cons

You’re probably reading very mixed reviews here and thinking this place can’t be that bad. Rather than writing a review that is easy for the organization to discount as another disengaged employee who can be dismissed via a one paragraph reply from HR, I’m not going to offer any judgment but instead I’m going to offer some thoughts on the research I think you should do if you are considering a role here. Specifically if you are considering a role in consulting and are a high-potential person with an MBA or the desire to build a career at your place of employment. First, I’d encourage you to talk to any person that has a high quality resume and great experience that used to work here and asked them why they left. Those stories will be more powerful than any individual review here. And here are some questions you may want to ask: How has the company performed from a revenue perspective over the last 8 years? Where is the growth coming from? Is this the part of the business you will be working in? Where do high caliber MBAs who work at Gallup end up later in their careers? When looking at reviews, does it seem like there is a wide variety in the types of roles represented here? Which reviews are relevant to the role you’re applying for? To what degree does being apart of the Clifton family or a related entity matter in one’s progression at the company? Look at the quality of research output: to what degree is Gallup innovative and ground-breaking in its research? To what degree is it recycling the same content about Employee Engagement and B2B/B2C Customer engagement each and very year? To what degree is this research very specific to industries, specifically high growth industries, and to what degree is the research generic and stale? Is a company that sells research that is general across industries still relevant in a world where data collection and benchmarking are no longer a competitive advantage? To what degree does Gallup promote a sales culture, quickly promoting and recognizing sales all-stars to leadership roles? To what degree does Gallup quickly promote and recognize consultants, thought leaders, and subject matter experts? How diverse is Gallup’s consulting practice? How diverse is its leadership? How long does it take to make it from the Consultant to the Senior Consultant level as compared to other top firms? How about from Senior Consultant to Managing Consultant? How are projects allocated at Gallup? Are there people specifically focused on project distribution? Within consulting, what is the criteria for promotion and what are the changes in responsibilities from level to level? What is turnover like for employees who have been at Gallup for 1-3 years? What about at Gallup’s satellite locations? To what degree is the knowledge gained as a consultant at Gallup transferable to a 1. Top-tier or second-tier consulting firm, 2. An industry role And probably most importantly: For an organization that has the distinct vantage point of studying employee engagement and advising in the same for the world’s leading organizations for the past several decades, do the Glassdoor reviews and perspectives of former employees demonstrate a culture of practicing what they preach? Good luck with your search. In the spirit of Gallup, don’t forget to utilize qualitative interviews and make a data-driven decision based on thorough research.

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Gallup Response
8y
You ask a lot of questions and so instead of trying to answer all of them here, I’ll answer your last one – whether or not we practice what we preach. We’ve been studying employee engagement for decades and we know what it takes to create an engaged workforce. Up until recently, our Glassdoor reviews were pretty one-sided and were often from disgruntled former employees. We know data, and we can tell you that that small segment on Glassdoor did not truly represent the overall opinions of our associates. As a current employee, you likely know that our employee engagement scores are high and that we DO practice what we preach – whether that be using a strength-based approach to development, employing great managers or creating opportunities for employee growth. Feedback, whether given in-person, the Q12 or even from Glassdoor, is always taken seriously. The advice we give clients are the same workplace philosophies we live by. At Gallup, we have a very transparent, open culture. It’s the type of environment where you can ask the type of questions you pose above to your manager or our executive leaders without any judgement. In addition to this informal type of Q/A approach, we also host frequent all-organization meetings so we can address topics such as these. As a current employee, you’re privy to all of this information and more. If you’re truly curious about these questions, I encourage you to reach out to your Go To. If you don’t feel comfortable talking with your Go To, I’d love to have a candid conversation with you at any time. You can always reach me at 402.938.6744. -Matt
1.0
Oct 18, 2013
Recommend
CEO approval
Business Outlook

Pros

(prior) brand, (prior) reputation, science/scientists, (prior) committed and talented co-workers, (prior) high ideals, marriage of 2 titans in social research (George Gallup & Don Clifton), (prior) well-meaning and principled, (prior) hard-working meritocracy.

Cons

Everywhere above where it says (prior), you currently have 180 degrees from that, over the last decade. The fall has been precipitous and breathtakingly fast. Though, given company "leadership", not at all unpredictable. Systematically driving off top/most-experienced talent until they're all replaced with younger, less-tenured (read: less expensive) plug-in talent gets you...well, precisely what you've got now. Creating a culture of fear and command and control, from a place of paranoia and myopia, gets you what you have now. Cutting every corner imaginable...with people, practices, ethics, finances, clients...gets you what you've got now: a company that is but a shadow of its own brand promise, a shadow of its former self, and a shameful example and cautionary tale of "what not to do" and "how not to run a company". You'd think "they'd" know better.

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