Gap Inc. reviews

3.6

65% would recommend to a friend

(2,802 total reviews)
avatar

Richard Dickson

72% approve of CEO

59% positive business outlook

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 9, 2017

Great for students

Recommend
CEO approval
Business Outlook

Pros

-management were very friendly and approachable. -made friends with most, if not all, my coworkers -very flexible especially during school

Cons

-one big downside is that the hours aren't as great during the winter season (obviously), so don't expect lots of hours after boxing day.

2.0
Jun 17, 2017

Negative Associate Praise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company does have lots of sources and information to get any company retail training if needed.

Cons

This company follows the value 'customers are always right'but there is a line that is crossed that this value should not be followed. As much as Gap Inc.is customer service base, employees/associates are just as important! This company needs to also stand behind their associates/employees as well not ALWAYS the customer.

4.0
Jun 16, 2017

Department Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice place to work that encourages growth within the company. A great place to interact with visiting customers from different works of lives.

Cons

Management should endeavor to provide all necessary training to their new hires. Team Leads are not full time which is bad. Too much gossip within the store level whereby you have managers gossiping with associates, - so bad!

Viewing 2770 - 2772 of 2,802 Reviews

Glassdoor has 3,108 Gap Inc. reviews submitted anonymously by Gap Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Gap Inc. is right for you.