Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, good benefits. Team is fun to work with

Cons

Not many cons, hours could be better

3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Gap pushes for work/life balance and respects DEI.

Cons

Working on the Operations side is kind of like being on Survivor. You have to outwit, outplay, and outlast. Supervisors will happily listen to their employees and then run to their managers and repeat parts of what they were told, but not everything. There are requirements for coaching and helping employees improve their performance, but if it is peak season, you might not receive them. The supervisor will report that you had it, and ultimately, you may end up losing your job.

Viewing 43 - 45 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.