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Gap

Part of Gap Inc.

Engaged Employer

Gap reviews

3.7

70% would recommend to a friend

(10,072 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Gap has an employee rating of 3.7 out of 5 stars, based on 10,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

10K reviews
5.0
Jan 19, 2012

Really supportive company

Brand expert
Recommend
CEO approval
Business Outlook

Pros

They hire within, provide really great training and tools for learning, they focus on leadership skills even for sales associates, they offer very accommodating work schedules (great for college kids and moms with little ones). If you work hard, they reward you.

Cons

You have to be available nights, weekends, and holidays; so basically when everyone else is relaxing or getting together. If you don't like sales, then this isn't for you; the bottom line is to sell clothing and grow the number of loyal cardholders.

3.0
Jan 13, 2012

Unnecessary Stress Levels

Customer experience manager
Recommend
CEO approval
Business Outlook

Pros

-Love the Company -Great discount -Good Benefits -Great co-workers -Company places large emphasis on being individual and taking initiative -Other companies love Gap employees, it looks good on resume

Cons

-Leadership is ridiculously stressful, upper management pushes stress down on to stores. Blames stores for not making money/goals, without giving stores adequate resources to make those goals. -Huge emphasis on selling credit -Stores are now responsible for their own advertising -No payroll for coverage, so leadership has a million things to do while running the store with only one person -Seems to take a lot for a person in management to get fired, which honestly doesn't give the rest of us a reason to work hard. -The product we have is not what customers want -I dont know if it is a company issue or just my district, but there is a lot of back stabbing in order to move up. -Company changes promotions 4-5 times before and during every promotion, but doesnt fund for the workload

5.0
Jan 11, 2012

My work experience has been very rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work enviroment. Quality of work life balance.

Cons

Only downside is when retail it can make Holidays very stressful.

Viewing 9928 - 9930 of 10,072 Reviews
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Glassdoor has 10,685 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.