Gap reviews

3.7

70% would recommend to a friend

(10,072 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 19, 2010
Recommend
CEO approval
Business Outlook

Pros

-Discount can be used at Gap, Old Navy, or Banana Republic -Pleasant work environment -Customers usually gracious and respectful -High sales are rewarded (but not demanded)

Cons

-Management a mess -Constant communication issues between employees and management -Employees are discouraged from wearing non-Gap, Inc. apparel -Lower compensation than competing retail jobs -Brand lacks strong identity, making it difficult to justify sales to potential customers -Sales employees instructed to do stocking and vice-versa -Very low employee recognition -Management snobby and unprofessional

3.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Work life balance is nice and the employee discount is pretty awesome especially when you have kids. People are fun to work with.

Cons

Overall YOY comps not so strong. This has put Gap in a save your way to success mode. Overall IT support is lacking and system delays and outages are the norm, not the exception.

1.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

learn different aspects about retail

Cons

very wishy washy. focus more on customer service than on associates. If you don't take care of associates, the associates will not take care of the customers. store makes associates break thier backs and work around the clock and still want associates to find time to to give 200% to customer service, while managers stay in the backroom on fake conference calls.

Viewing 9931 - 9933 of 10,072 Reviews

Glassdoor has 10,685 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.