Gap reviews

3.7

70% would recommend to a friend

(10,072 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.7 out of 5 stars, based on 10,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Dec 16, 2011

Ok!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable, global brand. Investment in growth

Cons

Need improved product and people

3.0
Dec 15, 2011
Recommend
CEO approval
Business Outlook

Pros

The people that you meet, whether it be customers or co-workers, can provide an endless amount of opportunity and job satisfaction

Cons

The middle management of the stores definitely exercise the Peter Principle quite well. For those that don't know, the Peter Principle focuses on the effect of people who are promoted just outside of their talent level, so they are basically doomed to fail. A lot of this has to do with the hiring policies of individual stores though since it probably varies. Management at my store lack the leadership qualities that define a true leader, which should go hand in hand with the title of manager.

4.0
Dec 13, 2011

satisfied

Recommend
CEO approval
Business Outlook

Pros

-great discount (50%) -easy/simple -can be fun

Cons

-gap cards, you harass customers to get them to sign up for a credit card yet receive no incentives

Viewing 9934 - 9936 of 10,072 Reviews

Glassdoor has 10,685 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.