Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 14, 2011
Recommend
CEO approval
Business Outlook

Pros

I worked for The Gap for 10 years. I worked 4 in the field and 6 as a corporate employee. The company promotes a great work/life balance... as long as your boss is in line with it. There are some employees that work 50+ hours a week easily but it's mainly because of their manager. I worked a lot but it was because I did it to myself since I didn't like leaving things undone. When I needed the time off, I never had an issue taking a few days off... even if it was last minute. It was mainly because the managers I had were awesome. I loved the managers I worked with. They helped me get to a solid career path when I had none. Make the best of the tuition reimbursement and training opportunities as much as possible. It will go a long way. I regret sometimes leaving the company.

Cons

Company focus changed a lot in the 10 years I worked there. Ever since Glenn Murphy came on-board the vision has been clear.... but it damaged a lot of employees trying to keep up with the constant change. I traveled a lot so that was a con. Store managers have a lot of expectations so my job was to support them as much as possible. Some were rude... most were appreciative.

2.0
May 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Gap is a large company with many different positions to transfer to, decent benefits, good discount, good location, good community involvement.

Cons

I've felt a bit out of place my entire career at Gap due to the young age of its employees. High turnover of employees, lacks consistency in processes

4.0
May 10, 2011

Fun place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount, love the clothes, enjoyed working with the people. customers can be quite difficult at times, but overall good experience

Cons

not very flexible with schedule, they definitely have their favorites, not much room for growth, customers can be difficult sometimes

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Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.