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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,070 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Feb 20, 2009

      Good people, not so good managers.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount and working with the customers can be exciting. The environment is good, and with the music playing and the fun clothing, it made for a fun place to work. The other employees on my same level were also very good.

      Cons

      The pay was not very good, and the workers were generally pretty good. The managers were not very good at what they do, and had their own hidden agendas when trying to get you to do things. They played favorites, and hours were not spread out evenly. It seemed like the managers did not want to help you better yourself in the company.

      3.0
      Feb 17, 2009

      I hope the message travels down-hill

      Staff analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is pretty good pay, and I enjoy the work, but I am not a fan of the management team. Overall the vision for moving forward is good and easy to believe in.

      Cons

      There is a serious disconnect between the vision at the highest levels of management and the lower management of the finance group At a lower level so much of the message gets lost in translation. It is disappointing that often the people that work the hardest and put in the most time do not get rewarded - no thank yous, no comp time, and next year, no raises.

      3.0
      Feb 11, 2009

      Spend a year here to broaden your network and skillset then make a run for it.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best things about working at the Gap were the benefits, the youth of my co-workers as well as the challenges to step up and work on high impact projects.

      Cons

      While benefits were good, the salary was rubbish, middle management were typically lifers and relatively useless. Things only get done by the executive leadership and implemented by the young overworked staffers. Middle management would just sit back and then watch. Real career opportunities were limited and promotions were rare. I felt if I left the company I could come back the next week to a higher position with better pay.

      Viewing 9994 - 9996 of 10,070 Reviews
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      Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.