Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

A good second job for someone who has a full time job and is in college like I am. I have met a good group of people there. It's easy to ask for a day off far in advance.

Cons

It's hard to have the Gap be your main source of income because you can never depend on hours. Management also has made some bad choices in promoting people who were not prepared and mature enough for the job.

5.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

It is very organized, structured and has a great training program. The Gap is a good company to work for out of college. It gives you a preview of what the apparel industry is about as well as how a big company functions.

Cons

The Gap is very corporate and structured which makes it hard to advance in a short time.

3.0
Jan 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Staff discount at 50% off is great. If you're a student, flexible hours make it easy to still go to school and work at the same time, great coworkers, fun place in general - good energy.

Cons

Corporate management fip flops on a lot of issues, which makes working on the front line difficult, because the message you give customers one day will inevitably change the next. Expect to work long hours& working over the holidays is mandatory. Depending on your store, management can be largely ineffective and don't always provide the leadership necessary to train new employees - this responsibility often falls to other sales associates. If you don't have a management position, forget about any sort of recognition or compensation (i.e., bonus) for a job well done - your management team will gladly take this on your behalf. Slackers and idiots are kept on staff, which means double the work load for those employees who are actually competent and interested in doing a good job.

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Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.