Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 16, 2008
Recommend
CEO approval
Business Outlook

Pros

In depth staff training and development, not only for the front line staff but management development, as well. The print resources for product knowledge training is always very helpful, including for managers. Growth potential within the company is a positive as well. The employee discount is a plus.

Cons

The erratic changes, including, but not limited to changes in field management structure, price changes, merchandising changes that conflict what is best for the retail location. Exceptionally long work hours and resistance to grant earned vacation time. Also that the company has a less than desirable opinion from environmental groups and human rights organizations.

4.0
Dec 15, 2008
Recommend
CEO approval
Business Outlook

Pros

4 week vacation from the start, cool work environment at the new Old Navy building in Mission Bay, flexibility with work schedule and PTO, industry leader, strong presence in industry

Cons

Very strong culture is almost oppressive and brain washing. Must have passion for Retail Industry. Team mentality can sometimes hinder progress. Goals across organization are not aligned, causing energy wasted on internal battles rather than working towards the same thing. Needs to simplify, fast paced (sometimes too fast)

3.0
Dec 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The people are the reason and working for iconic brands can be exciting and challenging.

Cons

The leadership can't stick to a strategy for long enough to evaluate whether the strategy will work. They are big and want everything cheaper, faster AND better when anyone will tell you that you can have two but never all three at the same time. The effect of demanding all three from your workers and vendors is that you damage your partnerships.

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Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.